Your Questions

With eye-popping offers this good – it's okay to read the fine print.

What is Flutta?


A South African company offering members only VIP Sales - discounted travel destinations, experiences and reduced-cost on Fashion, Health & Beauty, Home, Experiences, Accessories and more! Flutta is a sustainable online platform that combines traditional e-commerce, flash sales and daily specials to deliver the best possible prices on exclusive brands.

Ordinarily these offers and products are not available to individual customers, but through our relationships with suppliers and with the support of Flook and our holding company MoreCorp (the Pro Shop and Cycle Lab), Flutta has the buying power to secure these products to pass on to its members.

What is a Flutta offer?

Your subscriber / member-only offering – VIP sales on Fashion items, Health & Beauty products, at Home products, Experiences, Accessories, Travel destination that we have negotiated with a merchant, which we then offer to our members for purchase.

Where do I find Flutta offers?

Simply register with Flutta – for free – and receive daily offers straight to your inbox. You can unsubscribe at any time and still visit the site for special offers.

How do I buy a Flutta offer?

Simply by clicking the “Buy Now” button to purchase a product, and then completing the transaction using your credit card or via instant EFT.

Can I buy the same offer for myself and a friend?

Yes you can, just remember that you'll need to purchase the two offers separately, as the website functionality does not enable buyers to purchase gift deals and deals for themselves at the same time. Alternatively, buy two for yourself and give one to your friend.

Can I buy an offer in a different city?

We ask you to register for a specific city when you sign up so as to send you the deals that are most relevant to you, based on your location.

How does Flutta get such great sales?

We have developed valuable relationships in the industry in South Africa which has afforded us significant bargaining power with merchants. Simply put: We can negotiate amazing deals that other companies can't.

How does Flutta score such great products?

With smoke and mirrors! Seriously, we have developed valuable relationships in the sporting and hospitality industry in South Africa which has afforded us significant bargaining power with merchants. Simply put: We can negotiate amazing deals that other companies can't.

Is it safe to buy via the Flutta website?

Yes. Our website is protected by a robust online security system, and your credit card information is encrypted before being sent to a secure online vault. Moreover, we don’t store your credit card information on our site, and we don’t share any of your personal information with third parties.

It’s important however that that you ensure your Flutta account is kept secure, by logging out after every session – especially if you are using a shared computer or an Internet café. Always keep your login details private. The security of your account is your responsibility.

How do I create a flutta account?

When you register with Flutta, your account will be [magically] automatically created. If you aren’t a member yet, sign up now – for free – to start receiving and purchasing our terrific deals and products.

What if I forget my password?

With so many in everyday life these days – we don’t blame you. Help is right here. Simply click the “Forgot Password” button and we’ll email you with a password reset option.

What information is stored in my account?

Your account stores information about the past offers you have redeemed, the purchased products you have yet to redeem, and any information you have given to us (such as your delivery address and contact number). We do not store your credit card details on our site, rather our secure payment vendor (Peach Payments) does, and only shares with us via secure token at checkout – allowing you the convenience of not having to complete the form again.

How do I redeem my vouchers?

After successfully purchasing a Flutta product, we’ll email your Voucher to you. This Voucher will also be stored online in your Flutta account, which you can access via the Flutta website.

To redeem it, simply print out the Voucher and take it to the relevant service provider when you’re ready to claim the offer. Where applicable, you should always make your booking in advance. You can also access it from your drop down menu on your mobile phone.

How long is my voucher valid?

The majority of our Vouchers are valid for three to six months; however, an expiry date will be printed on every Voucher. Please refer to the Terms & Conditions printed on your Voucher.

Can I give a voucher as a gift?

Of course! Flutta Vouchers make fantastic gifts for sports lovers, and our service providers will accept Voucher even when presented by someone other than the original purchaser (unless it specifically states otherwise in the Terms & Conditions of that particular deal).

Why didn’t I receive my vouchers via email?

You probably did, but it may be in your junk mail folder. It happens. We always email your Vouchers once an order is purchased, but due to heightened spam protection some email providers flag certain messages. If you are still unable to locate your Vouchers, simply log in to your account – via the Flutta website – and access your coupon there.

Is it possible to return my vouchers?

Flutta conducts itself according to the guidelines set out by the Consumer Protection Act. Should you need to return your Vouchers, please contact us via our contact us page on our website.

Need help?

Any questions? Feel free to Contact Us.

Checkout security and convenience is our #1 priority.